Thank you for your made-to-order purchase
Firstly, we would like to thank you for purchasing your luxurious, hand made to order furniture with us here at House of Sparkles. We would like to ensure you that the quality of your items is our fundamental priority and is what we pride ourselves on here at HOS.
As you are aware all of our Made to Order furniture takes approximately 6-7 weeks to manufacture with the delivery of your items being on the 8th week. If you have ordered any other of our glamorous furniture alongside your made to order items I would like to reassure you that all of your order will be delivered together as one.
Naturally, some of our fantastic customers may have some questions regarding the delivery of their beautiful furniture which we would absolutely love to help with. We advise for any questions regarding the delivery of your items that you email our fantastic upholstery team who would be able to assist you in further in writing. To contact our upholstery team please contact Ellie@houseofsparkles.co.uk. We ask that you allow a maximum of 48 hours for us to investigate and answer your query.
Lastly, we are so passionate about our furniture that we ask you send us a picture once your furniture has been delivered so we can admire our luxurious upholstery in your beautiful home. In return we will send you a £50.00 voucher that you will be able to use off your next order with us here at HOS. To send us your pictures please use the email address firstname.lastname@example.org
Have a wonderful day
HOS Management x